A
travel agency for Australia, New Zealand and the Pacific Islands
Tourism
Australia Premier Aussie Specialist
Accredited Tassie, Northern Territory, NT Outback, NSW, Victoria
& Queensland Specialists
Matai Fiji Specialist
Australia
& New Zealand General Travel Information
Immigration and
Customs
Luggage and Packing
Frequent Flyers
Electricity
Weather
Time
Money
Measurements
Local Customs
Dining
Driving
Safety
Calling Home
Medical Matters
Random Thoughts and Tips
Suggested Packing
List
IMMIGRATION
AND CUSTOMS
A current passport is required for
travel to Australia and New Zealand. Although Australia does not have
an official policy as the the expiry of the passport beyond your return
date we strongly recommend that your passport is good for at least
three months after your return date. New Zealand requires your passport
to be current for three months beyond your departure date. If you
are adding Fiji as an extension then your passport must be current
for six months after the after your depart Fiji. It is recommended
that all travelers have their own passport. If you are traveling with
a minor, you will need written authorization from both parents for
him/her to leave the country. US and Canadian citizens do not require
a visa to visit New Zealand under normal tourist plans, although an
Electronic Travel Authority is required for Australia and can be issued
by the ticketing agency. No normal visa is produced for this but the
ETA is recorded in the Australian Immigration computer system. A paper
copy should be carried if you have a domestic (within the US) connecting
flight that is not part of your international ticket so you can prove
permission to enter Australia; without this you will not normally
be able to check your bags through to Australia from your home city.
Travelers of other nationalities should contact an Australian Embassy
or Consulate for their requirements. US and Canadian visitors to New
Zealand staying less than three months will be issued a Visitors Permit
on arrival; others should contact a New Zealand Consulate. Visitors
to Australia and New Zealand are permitted to bring in typical amounts
of duty-free cigarettes, alcohol, electronics etc – more details
about this and other regulations are at www.immi.gov.au/visitors
or www.customs.govt.nz.
Please note that although strictly speaking personal items in excess
of the approved dollar limit are supposed to be owned by you for 12
months prior to arrival, this is not a problem unless you’re
carrying suspicious quantities.
The Australian Departure Tax airport arrival/departure
taxes are included in the fees in your airline ticket; there is a
$NZ25 departure tax to be paid at the airport when you leave New Zealand.
Due to their isolation and island
geography, both Australia and New Zealand are free of many of the
animal and plant diseases common elsewhere. Strict quarantine regulations
help keep them this way. Please ensure that you observe these regulations
– don’t bring any food products, plant or animal material
in with you. You should also check your shoes, outerwear, backpacks
etc to ensure they are clean and free from dirt and debris.
LUGGAGE
AND PACKING (with thanks to our packing expert, Lester Keri)
First and foremost – pack light!
Most people take far more than they need. If you’re an experienced
traveler, you’ve probably met someone whose luggage went missing,
so they had to buy things for their trip at their destination. Invariably
they buy very little, but have as great a vacation as everyone else.
There’s a lesson there! One suggestion is to take fewer, older
clothes, then along the way buy souvenir t-shirts etc to wear. You
can give the older clothes away to the country’s equivalent
of Goodwill, which gives you three benefits – less packing going,
less packing coming home, and a nice gesture as well. Most everywhere
you stay has laundry facilities, either a laundromat on the premises
or send-out. Just using this once on the trip can saves a week’s
worth of clothes. The key to light packing is layering and multi-use.
Two normal shirts = one thicker shirt; the outer one will be available
for later use without washing. This idea is especially useful if you
are combining temperate areas with tropical – say New Zealand
and Cairns, or Darwin and Tasmania. Regardless of when you travel
in New Zealand, cool temperatures are likely, so pack accordingly.
If you expect to be on the water – rafting, boating or visiting
the reef, remember wet cotton will make you colder, not warmer –
so have a synthetic material top for warmth. Take a small ziplock
bag of detergent with you – this can also be used for your smalls
in the hotel room. Please ensure that valuables, medicines, etc are
in your carry-on, not your checked luggage. We suggest packing about
a week before you leave, and a few days later carry your bags around
the house, upstairs and down. Then look at what you can remove, do
so, and re-pack - the maxim to follow is “when in doubt, leave
it out.” If it’s heavy to handle at home, it will be even
more so while traveling, especially with the addition of souvenirs.
In some lodges and hotels luggage service will not be available, so
you may be toting your bags yourself to your room. You will also need
to be handling them yourselves at airports, so please be sure that
you have packed appropriately. It’s often said to bring a change
of clothes in your carry-on in case your luggage is lost. This may
be good advice for business meetings, but not for tourism. Don’t
bother – save the space and just buy a few cheap things once
there if necessary. Your luggage will either show up within a day
or so, or your travel insurance will cover new purchases (we strongly
advise travel
insurance.)
Depending on your itinerary you may
need a towel for the beach. As these are bulky, buy one there –
either to bring home as a souvenir, or a cheapie to leave there.
Don’t put your home address
or phone number on your outside luggage tags; use a work one. You
don’t want to alert anyone that your house will be empty for
some time. Put your work phone number and address inside each of your
bags, as well. If they are lost, and the outside tag is missing, the
airlines can still track you.
Airline Baggage Allowances from the US and Canada
Detailed baggage guidelines can be found by clicking
on each airline's name
All airlines have up-to-date luggage allowances on
their websites; these should be checked before final travel
On flights to Australia with Qantas
(QF) each person (including children) is allowed 2 checked pieces,
not to exceed 50lb each; the maximum size per piece is 62” (length+height+width),
with a total of 102” for both. We can think of no reason why
you would need anything approaching this limit, For carry-on luggage
the allowance is one piece of maximum dimension 45”, (or two
of 42” within the country only), plus a personal item such as
a purse, camera bag etc. This limit of one main carry-on includes
Business and First Class due to US security concerns. However, regardless
of size, weight limit for carry-ons is 15lb per piece; airlines are
strict in enforcing all limits. On domestic Qantas-operated flights
(not codeshare) the international limits apply. On Qantas codeshare
flights one 70lb bag only, plus a carry-on, is all that is allowed.
A flat rate of A$25 per piece (converted to USD or CAD for North America
departures) is charged for any piece exceeding the free 50 lb limit
up to a maximum weight of 70 lb. An excess baggage flat rate of A$150
(converted to USD or CAD for North America departures) will be charged
for additional pieces. Maximum baggage weight is 70 lb.
Air
New Zealand (NZ) and United
(UA) have the same restrictions, including codeshare arrangements,
as Qantas. Remember that in Australia most NZ flights will be codeshare.
Virgin
Blue (DJ) allows 50lb of checked baggage for an $8 fee, which
is paid along with the ticket. If this fee is not paid at ticketing,
then a $20 fee is charged at the counter. Some more expensive ticket
types avoid this fee. Above 50lb there is a $AU8 fee per 2lbs. Carry-on
is restricted to one piece up to 15lb no larger than 41” total
dimensions, plus one only purse, pair of binoculars, laptop etc. If
your carry-on is oversize it will be checked and charged a $AU20 checked
bag fee plus excess baggage fees if you have already checked a bag.
Virgin Blue does not recognize the international 2 bag allowance on
its flights.
V
Australia (VA) allows 2 pieces with a maximum total - not individually
- of 70lb of checked baggage. Premium Economy and Business flyers
are allowed twice this. Carry-on is restricted to one piece of maximum
15lbs, plus the usual purse, laptop etc. The usual Australian airline
size restrictions apply.
Delta
(DL) allows 2 bags of 50lbs each, and 40lb carry-on. The ususal size
restrictions apply.
Jetstar
(JQ) allows 44lb, then charges $AU5 per 2lb up to 70lb, which is the
maximum you may check in. Jet Lite fares do not allow any checked
baggage.
Rex
Airlines (ZL) (Kangaroo Island)
Cabin Baggage: Two briefcases, or two small bags, each not exceeding:
depth 23cm (9in), height 34cm (13in), length 48cm (19in). Cabin baggage
should not exceed 7 kilograms (15lb) in weight total. The following
articles may be carried on board over and above their carry on baggage
allowance: lady's handbag, pocketbook or purse, which is appropriate
to normal traveling dress and is not being used as a container for
the transportation of articles which would otherwise be regarded as
baggage; an overcoat, wrap or blanket; an umbrella or walking stick;
a small camera and/or a pair of binoculars; a reasonable amount of
reading matter for the flight; a pair of crutches and/or other prosthetic
device for the passenger's use provided that the passenger is dependent
upon them.
Checked-in baggage allowance: Standard
Allowance 15Kg (33lb) (each passenger occupying a seat) Infants not
occupying a seat 10Kg (22lb). Linear dimension restriction 140cm (56”)
per piece (Depth plus Height plus Length). Charges apply if checked
baggage is in excess of these allowances and is subject to space availability.
Excess baggage is charged at $AU2 per additional Kg ($1 per lb). The
maximum size and weight of baggage accepted is 158 linear cm (63”)
(Depth plus Height plus Length) and 32Kg (70lb).
Air
Niugini (PX) allows two pieces of maximum total dimensions 62”
on their flights into Papua New Guinea, but this allowance does not
apply to internal flights, where the maximum is 32kg (70lb). Extra
weight will be charged for. Cabin baggage on the international flights
is one piece with maximum total dimension of 45”; again internal
flights are on a weight basis unless you ticket via us and we also
purchase the flight into PNG on Air Niugini. The internal Airlink
(ND) flights have a maximum of 16kg but may be less depending on the
aircraft used.
All Airlines
Please be aware that on some smaller aircraft space may be limited,
and larger carry-ons may need to be checked; there may not be room
at all for a maximum size bag on a full flight. This applies to flights
to Reef islands, and flights included in remote location tours such
as Stewart Island and Arnhem Land, where maximum luggage limits may
be one 20lb bag per person. It is suggested that if your travel plans
include such flights you include a smaller bag or pack that can be
used for side trips; your main luggage can be left at your hotel or
forwarded on there.
Domestic (within the US)
Most US airlines now have a 50lb limit per bag on two checked bags,
plus one carry-on. However, please check with your individual domestic
airline for current bag limits. Most are now applying significant
charges for overweight or excess bags, and many are now charging for
all checked bags. We have a chart of current
airline baggage fees here.
Carry on Baggage Restrictions to and from
Australia
* All liquids, aerosols and gels must be carried
in containers of no greater than 100ml/3
.3oz
capacity (approximately 100gm/3.5oz in weight).
* All containers must fit comfortably in a transparent,
resealable plastic bag.
* The plastic bag must be no greater than 1 litre
(1 quart) in capacity with a total outer edge measurement of
no larger than 80cm (32”, approx 8”x8”).
* There is a limit of one plastic bag per passenger.
* The plastic bag must be removed from carry on baggage
and presented to security personnel at the checkpoint for inspection
and separate x-ray screening.
* Containers larger than 100ml will not be accepted,
even if only partially filled.
For more information see www.qantas.com.au/info/flying/beforeYouTravel/baggageCarryOnCountry
Duty Free Purchases - Passengers traveling
from Australia
Passengers travelling from Australia may take on board liquids, aerosols
and gels purchased after the final screening point, including duty
free goods. However, passengers who are transferring to an onward
flight must also ensure any liquids, aerosols and gels purchased after
the screening point are packed in accordance with any security measures
in place at their transfer airport. Please refer to a Qantas ground
team member for further information.
Duty Free Purchases - Passengers traveling
to Australia
Passengers travelling to Australia may take on board duty free liquids,
aerosols and gels purchased at the airport as long as they are delivered
to the departure gate in a sealed bag with proof of purchase and collected
after you have proceeded through security screening. Passengers who
are transferring to an onward flight must also ensure any liquids,
aerosols and gels purchased after the screening point are packed in
accordance with any security measures in place at their transfer airport.
These procedures may vary from airport to airport. Please refer to
a Qantas ground team member for further information.
For further information on the Australian regulations
visit www.dotars.gov.au.
The Ghan
If you are traveling on the Ghan
or other Australian long-distance train, the following restrictions
apply:
Cabin Baggage:
Gold Kangaroo Service: one suitcase not exceeding 20 kg (44lb) plus
hand baggage including garment bag, cabin bag, briefcase;
Red Kangaroo Sleeper Cabin: hand baggage including garment bag, cabin
bag, briefcase;
Red Kangaroo Daynighter Seat: cabin bag;
Checked Baggage:
40 kilograms (88lb) of baggage (two items not exceeding 20 kilograms
each and not exceeding 180 linear centimetres (72"). An infant’s
stroller or carry basket is included as part of checked baggage.
General:
You are entitled to carry on board a handbag, pocket book or purse
appropriate to normal travel dress which is not being used as a container
for the transportation or articles which would otherwise be regarded
as baggage; an overcoat, wrap or blanket; an umbrella or walking stick;
a small camera and/ or pair of binoculars; a reasonable amount of
reading matter for the journey; an infant’s food for consumption
during travel; an infant’s carry basket; a fully collapsible
wheelchair and/ or a prosthetic device if you are dependent upon them.
Wheelchairs may be used to board the train and then may be stowed
in the baggage van.
FREQUENT
FLIER
Both Qantas
and Air New Zealand
have frequent flier partnerships with other airlines, and your ticket
may allow you to gain miles. Please check with your ff program to
determine coverage, as alliances change. If we are ticketing your
travel we will include your ff number in your air record if requested;
but please retain all boarding pass stubs in case mileage is not credited
– we or our partners are not responsible for accreditation.
If you lose your boarding pass stubs and need ticket copies to establish
mileage there will be a fee charged. Seat requests will be made by
us for you, but cannot be guaranteed as it is under the control of
the airlines and may be changed without notice.
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